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Creating shipments from an order

The full path of a parcel: from a paid order to a tracking number and label.

A shipment can be created from an order card in just a few clicks.

Step-by-step instructions

  1. Open a paid order (order list).
  2. Click Create shipment.
  3. Select a carrier (DPD / DHL) and check:
- the delivery address (pulled from the order); - the weight and dimensions of the parcel; - the shipment type (parcel/pallet, cash on delivery).
  1. Confirm – the system will contact the carrier's API and receive a tracking number and label.
  2. Print the label and attach it to the parcel.
  3. Change the order status to "Shipped" – the customer will receive a notification with the tracking number if message templates are configured.
Creating a shipment

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