Telephony (Zadarma)
Connecting IP telephony: calls from the system, history, and linking with CRM clients.
Integration with Zadarma adds telephony to your workspace: calls are linked to clients.
Where to find
Messages module → Telephony (…/erp/telephony).
Connection
- Create a Zadarma account and obtain API keys.
- Enter the keys in the integration settings (availability depends on your plan).
Features
- Call history linked to CRM: who called, duration;
- click on a client's number — initiates a call;
- incoming call from a known client — their card is immediately visible.