← Help Center

Online Client Bookings

Bookings from the website and manual entries: confirmations, reminders, and visit statuses.

How a client books an appointment

On the salon's website: selects a service → a master (or "any") → an available time slot from the calendar → leaves contact information. The system only shows truly available slots (considering schedules and existing bookings).

Where to find bookings

Nail Studio module → Bookings (…/erp/nail/bookings) — list view; Schedule — the same in calendar view.

Bookings

Booking lifecycle

new → confirmed → client arrived → completed (or no-show/canceled).

Reminders

Automatic messages to the client (confirmation, day-before reminder) — via message templates or scenarios. Reminders significantly reduce "no-shows".

Read more